FreeCalling.co.nz

Frequently Asked Questions

How Does FreeCalling.co.nz Work?

1. Check the list of countries to make sure your destination is included.
2. Dial our access number from your mobile phone.
3. When prompted, dial the international number starting with the country code.
   (US and Canada numbers start with 1 then the area code)
4. When finished dialling, press the # key. Then wait while we connect you.

Is it really free?

FreeCalling.co.nz provides international long distance calling for free, however you are responsible for the cost of the call from your mobile phone to our gateway. This means if you make a 30 minute call to India, you are going to be charged by your mobile phone provider for a 30 minute call to our access number.

Please be aware of what your mobile minutes cost before using our service.

Do I need to provide any personal information or enter any pin codes?

No. You do not need to create an account, provide us with any personal information, or credit card information. You also do not need to enter a PIN code. Just dial your international destination when our prompt instructs you to.

Is your access number a premium number?

No. Our access number is a normal mobile number. You will only be charged whatever your normal charge is for dialing a mobile number.

What mobile network is your access number on?

Our access number is not part of any major commercial network.

Can I use same network minutes to call your access number?

Same network minutes such as Voda to Voda cannot be used for calling our access number.

Can I call using a landline?

Not at this time. Only mobile phones may make free international calls.

Can I call using a computer or soft phone?

You cannot use a computer or soft phone to dial our access number.

Do you have a non mobile access number or access numbers outside of New Zealand?

No and no. Our only access number is the New Zealand mobile access number listed.

Who should use FreeCalling.co.nz?

If the cost of your mobile minutes or mobile cap plan is less than what it would typically cost you to make an international call, then you should use FreeCalling.co.nz.

If you only make international calls once in a awhile and do not want to purchase a calling card, or pay the outrageous rates your mobile carrier charges, you should use us.

If you are on a prepaid mobile plan with rates higher than what a typical calling card to your international destination costs and make a lot of international calls, then you should not use FreeCalling.co.nz.

How does it work?

We have developed a VOIP (Voice Over IP) network that allows you to place internet calls from your mobile phone instead of through your computer.

When you dial the access numbers above, you are connecting to FreeCalling.co.nz's Voice Over IP International Gateway. From there your call is placed over the internet in the same way as Skype, Vonage, and other VOIP services. When your call reaches the country you are dialing, we convert it back over to the local phone system, and it rings the dialed number just like a regular phone call.

Why don't you include calling to more countries?

We would love to offer free calling to every country, but we can't because of costs. The countries on this list are where the local phone systems offer extremely cheap network access to VOIP delivered calls. If additional countries lower costs for VOIP accessibility we will add them.